Just Eat is a leading online food delivery service in the UK, connecting customers with a wide range of local restaurants. If you need assistance with an order or have any inquiries, Just Eat offers several contact methods to ensure prompt support.
Just Eat Contact By Phone
Alternatively, you can contact Just Eat customer service directly on 0345 561 0156. This service works through the normal business day hours furnishing you with speedy resolution of your queries.
Contacting via Live Chat to Get Immediate Support
You are able to use a live chat feature on Just Eat’s website to talk to a customer service representative and get help immediately. It runs every day from 10 am to 4 pm and 7 pm to 2 am. To get live chat, go to ‘Help’ on the Just Eat website, check the frequently asked questions, and if your question is not resolved, pick the option to start an online chat.
Email Communication
You can also contact Just Eat via email for non-urgent queries at [email protected]. Although email responses might take longer than calling or live chatting, this form of communication is acceptable for more complex issues or for inquiries that need to be documented.
Help Using the Just Eat App
If you’re using the Just Eat app to order and have a problem, you can get help through the app itself. I would you suggest to ensure you move to the right section of your order under the ‘Get Help’ tab where you will get the options to fix this in regards to your issue.
Social Media Channels
Just Eat have big social media profiles and you can contact them through there for support. Well, the answer is when you mention their official handles on social media platforms like Twitter or Facebook, and the customer care exec replies back. This approach can be helpful for general questions, or providing feedback.
Postal Correspondence
For legal correspondence, you may reach Just Eat at their registered office:
Fleet Place House
2 Fleet Place
London
United Kingdom
EC4M 7RF
Tips for Efficient Communication
Order Details: Always have your order number and relevant details handy to expedite the resolution process.
Preferred Contact Method: Choose the contact method that best suits the urgency and nature of your inquiry.
Operating Hours: Be mindful of the operating hours for each contact method to ensure timely assistance.
If you have any queries or complaints at all, you can effectively connect is the Just Eat Customer Service Team using these all contact options.
